Talk to Ventura.
Three channels for three sets of needs. Use the one that matches what you’re after — adviser support, platform administration, or the IconiQ portfolio service. We’ll get back to you the same day.
HOURS Monday–Friday, 8.30am–5.30pm Sydney time. Closed national public holidays.
01 — Direct lines
Pick the right channel.
Ventura FM
Includes iQ Portfolios.
For adviser enquiries, iQ Portfolios queries, fund information and general support.
VMAPS
Praemium administration.
For VMAPS account, transaction and platform support — administered by Praemium.
IconiQ
IDPS and superannuation.
For IconiQ portfolio service and the IconiQ superannuation solution.
Email us
02 · Registered offices
Where to find us.
03 · Complaints
How you can lodge a complaint.
If you wish to make a complaint, please contact the Complaints Team using any of the channels below.
Complaints Manager, Centrepoint Alliance
Level 13, Corporate Centre One
2 Corporate Court, Bundall QLD 4217
Phone
Free of charge
Online
www.centrepointalliance.com.au